Conformance Status
We aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines outline how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.
Accessibility Measures on Our Website
- Clear Typography & Contrast: Standard high-contrast text choices and legible typography to aid readability.
- Mobile & Responsive Layout: Scalable page elements and buttons structured to work smoothly across mobile phones, tablets, and desktops.
- Keyboard & Screen Reader Navigation: Semantic HTML markup and logical heading structures to assist assistive technologies.
- Descriptive Links & Alt Text: Descriptive labels on action buttons and essential imagery.
Physical Pharmacy Accessibility
We also strive to ensure our physical premises in Yate are accessible to all patients:
- Step-Free Access: Easy ground-level entrance for wheelchair users, mobility scooters, and pushchairs.
- Private Consultation Room: A dedicated, confidential consultation area with wheelchair-friendly space.
- Pet Policy: For hygiene and patient safety, pet dogs and other domestic animals are strictly not permitted inside the pharmacy. Registered guide dogs and assistance dogs supporting disabled visitors are permitted in line with UK regulations.
- Support Services: If you require large-print prescription labels, monitored dosage systems (blister packs), or translation support, please speak directly to our pharmacy team.
Feedback & Contact Information
We welcome your feedback on the accessibility of our website and pharmacy services. If you encounter any barriers or require information in an alternative format (e.g. large print, audio, or accessible PDF), please reach out:
- Telephone: 01454 313093
- Email: info@northyatepharmacy.com
- Address: North Yate Pharmacy, 182 Wellington Road, Yate, Bristol, BS37 5SU